About us
Our mission : create simple and accessible solutions for call centers and telesecretariats.
To offer our customers the possibility of working more efficiently thanks to our CRM solution
The beginning !
Ubicentrex is a start-up that was founded in 2009 in Strasbourg with the aim of creating a simplified tool centralizing all the tools for hotlines and call centers.
The team is young, motivated and always up for new challenges
2006 Creation of Soft PME
- First version of the software that allows the management of diaries.
2008 New service
- The Soft PME company becomes Ubicentrex
2009 Creation of Ubicentrex
- The Soft PME company becomes Ubicentrex
2012 Our first premises
- The company moves into our new premises in the Neudorf district (Strasbourg)
- Our teams are growing with the arrival of 7 new people
2014 Ubiclic Launch
- Creation of a new online appointment booking platform.
2016 New premises
- The company moves into our new premises in the Orangerie district (Strasbourg)
- Our teams are growing, we are now twenty.
2020 New feature
- Addition of news teleconsultation function
2021 International development
- Addition of new teleprospecting functions
- Opening of the Moroccan hub in Casablanca
2023 Looking to the future !
- Creation of a Indian subsidiary
- Added new functions
Our values
“Challenge, work, innovation, benevolence, mutual aid and conviviality are the values that I want for Ubicentrex. They are, in my opinion, the key to success. »
Nicolas Brochard
Customer’s obsession
Customers are at the center of the company’s interests. Not competitors, not other websites and other businesses, only customers and their interests.
Proximity
Our customers do not get lost among a multitude of services, each customer has his contact person who is always ready to assist him.
Be the change you seek
Have the courage and ingenuity to bring about change, in order to improve our products, our people and our environment. Continuous improvement is a shared responsibility. Action is a responsibility.
Engagement
Keeping our promises, assuming our responsibilities and managing our projects with pragmatism, these are the commitments on which we build our professional relationships.
4212250
Calls taken per month
1438
Connected agents
3947
Simultaneous calls
Our team is waiting for you
Experienced Developers
Our development team is made up of about ten developers. Their expertise focuses on Web development, thesystem administration and l’network administration. They work to continually improve our solutions
Diligent salespeople
The technical-sales team is trained in the technique, as such able to assist our customers for each request, whatever its level of difficulty. Each Ubicentrex customer has a designated sales representative and can contact him at any time on his direct line. This organization makes it possible to ensure a personalized follow-up for each client and above all a tailor-made support.
